Description

Amazon is looking for a Senior Manager-Product Management, AI Shopping, International to lead a team of Product Managers and Editors who help train our AI models to deliver helpful, delightful conversational experiences for customers. This is an opportunity to gain valuable experience in the growing field of artificial intelligence and its application in diverse business settings.

Key job responsibilities
This person will be responsible for managing a multi-lingual team of Product Managers and Editors using a variety of AI training and tuning techniques to improve the fluency of our AI models. This role advocates for and supports product parity efforts across international marketplaces by evaluating features pre-release and producing locally relevant insights to guide refinements. They guide efforts to automate evaluations, tune prompts, and localize experiences, enabling our AI Shopping initiatives to scale internationally. They will uphold and contribute to quality, style, and tone guidelines, while using customer feedback to continually improve Amazon’s ability to be helpful to customers. Cross-functional partnership will be key, as this team works across Product, Science, and Design teams to evaluate CX metrics, develop scalable reporting systems, and ensure continual model improvements.

A day in the life
We're looking for leaders who are passionate about the intersection of language and technology and who are keen to learn and innovate in the field of artificial intelligence. The successful candidate will thrive in ambiguity and care deeply about curating experiences for customers with content that is clear, concise, and relatable. This person's team will deliver delightful, locally relevant conversational experiences through LLM data curation and editing, evaluation, and prompt engineering.

About the team
We're the high-performing team behind Amazon’s generative AI-powered shopping assistant. We make it easy for customers to find and discover the best products to meet their unique needs by helping with product research, providing comparisons and recommendations, answering specific product questions, and more.