HR Administrator
BBC Media Action
JOB DETAILS
JOB BAND: A
CONTRACT TYPE: 1x Permanent & 1 x Fixed-term Contract until April 2027
DEPARTMENT: BBC HR
LOCATION: Birmingham - Hybrid
PROPOSED SALARY RANGE: £23,000 - £25,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.
Interviews will take place 7th and 8th April 2026.
PURPOSE OF THE ROLE
We’re looking for a detail-focused and proactive HR Administrator to join our HR Services Team within the BBC’s HR Service Centre. You’ll be responsible for handling a range of employee lifecycle requests, supporting colleagues across the business by ensuring HR transactions are processed accurately and on time.
WHY JOIN THE TEAM
Whether it’s processing a contract change, updating someone’s working pattern or supporting a parental leave request, our work helps ensure every BBC employee gets what they need, when they need it.
You’ll join a busy, supportive team that takes pride in getting the details right. If you enjoy problem-solving, delivering consistent service, and working in a collaborative environment, this is a great place to build your HR career.
YOUR KEY RESPONSIBILITIES AND IMPACT:
• Manage a wide range of employee requests, including contract changes, flexible working, attachments , parental leave, and other case types
• Deliver accurate and timely HR transactions in line with BBC policy and service level agreements
• Use SAP and internal tools to update records, manage queues, and maintain audit trails
• Prioritise daily workloads while balancing new requests and longer-term case management
• Communicate clearly with colleagues and managers to clarify information or resolve queries
• Ensure compliance with data protection, HR policies, and internal quality standards
• Work closely with other HR teams to ensure smooth case handovers and joined-up service
YOUR SKILLS AND EXPERIENCE
ESSENTIAL CRITERIA:
• Experience in HR administration or another process-driven, customer-facing role
• Excellent attention to detail, particularly when working with high volumes of data or documentation
• Strong organisational skills, with the ability to prioritise and meet deadlines
• Comfortable using digital tools or HR systems (e.g. SAP, success factors , business work flows)
• A team player with a positive attitude and problem-solving approach
• Clear and confident communication, both written and verbal
DESIRED BUT NOT REQUIRED:
• Experience working with SAP or similar HR platforms
• Understanding of HR processes such as flexible working, pay changes, or parental leave
• Familiarity with data protection and confidentiality in a HR setting
If you can bring these skills and experiences – or have relevant transferable strengths – we’d love to hear from you and encourage you to apply.
If you can bring some of these skills and experience, along with transferable strengths, we’d love to hear from you and encourage you to apply.
Disclaimer
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.
Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.
For any general queries, please contact: bbchr@bbc.co.uk
Redeployment
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
This is your BBC
At the BBC you can create and innovate in an inclusive environment while contributing to some of the world’s best loved content, and the BBC’s mission to inform, educate and entertain.
Life at BBC
Here you will benefit from:
• Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym.
• Excellent career and professional development.
• Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer.
• A values-based organisation where the way we do things is important as what we do.
Benefits may vary if you are joining on an FTC basis or on an orchestra conditions contract.
Learn more about life at the BBC and our values in our candidate pack.
You belong
We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.
We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
Find out more about diversity, inclusion and belonging in our strategy below.
Disability confident
We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we’d be happy to discuss: reasonable.adjustments@bbc.co.uk
