At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Associate , Dealing and Register Servicing Operations Manager to join our UK TRANSFER AGENCY OPERATIONS team. This role is located in MANCHESTER

In this role, you’ll make an impact in the following ways:

• Conduct oversight of work of investor services operations, ensuring timely and accurate transaction processing by applying industry knowledge and best practices.
• Investigate and resolve day-to-day operational queries, issues, and incidents and analyze data to monitor performance and drive continuous improvement, owning the review and maintenance of relevant procedures with our print vendor.
• Support the operations manager with daily workflow management, training, and development within the team, and participate in periodic reviews and audits with internal and external stakeholders
• Ensure compliance with regulatory requirements and internal policies by maintaining a robust control framework and risk management practices.
• Provide leadership and mentorship to a team of professionals, encouraging skill development and career growth, in line with the management career track.
• Analyze operational metrics and performance data to identify opportunities for optimization and report findings to senior management.
  

To be successful in this role, we’re seeking the following:

• A Bachelor’s degree or equivalent combination of education and experience is required. Advanced/graduate degree preferred.
• Typically 5-10 years of experience in investor services operations or transaction processing (or similar), demonstrating progressive leadership responsibilities.
• Strong leadership and team management skills, with the ability to inspire and develop high-performing teams.
• Excellent analytical and problem-solving abilities, with a focus on driving operational improvements.
• Effective communication and collaboration skills, capable of working across various levels of the organization to achieve common goals.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

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Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.