Communications Manager, Legal
HSBC
Marketing & Communications, Legal
London, UK
We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our Global Internal Communications Team in the role of Communications Manager, Legal.
You’ll play a key role at the heart of Global Legal Communications, working directly with senior stakeholders and supporting high-profile initiatives across the function. This is an opportunity to take ownership of end-to-end communications delivery, shaping how legal engages its global audience through clear, impactful storytelling. You’ll be closely involved in transformation activity, helping to modernise channels and approaches, including the use of digital tools and AI, while gaining exposure to senior leadership and strategic priorities across the business.
As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
In This Role You Will
- Develop and deliver high-quality internal communications across Global Legal, including leadership messaging, campaigns and strategic content
- Partner with senior stakeholders to translate complex topics into clear engaging, and audience focused communications
- Support the delivery of transformation initiatives by creating and executing communication plans that drive engagement and adoption
- Create multi-channel content (written, visual, digital) tailored to different audiences, ensuring consistency and impact
- Use data, feedback and insights to continuously improve communication effectiveness, channels and content strategies
- Experience delivering internal communications within a complex, matrixed organisation, ideally at a global level
- Strong writing and storytelling skills, with the ability to simplify complex information for diverse audiences
- Ability to manage and influence stakeholders, including working with senior leaders
- Experience supporting change and transformation initiatives through effective communication
- Proactive and adaptable approach, with an interest in innovation and use of digital tools (including AI) to enhance communications
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If You Have a Need That Requires Accommodations Or Changes During The Recruitment Process, Please Get In Touch With Our Recruitment Helpdesk
Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500


