Payroll Specialist

IBM

IBM

Accounting & Finance

Manchester, UK

Posted on Apr 15, 2026
Introduction

At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.

A career in IBM CIC means you’ll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.

Curiosity and a constant quest for knowledge serve as the foundation to success here. You’ll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You’ll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

As a Package Specialist in Oracle Cloud HCM Payroll, you will specialize in the implementation, configuration, testing, troubleshooting, and production support of business processes within Payroll, Compensation & Benefits modules. You will work closely with clients to understand their business requirements and deliver solutions that meet their objectives. Your primary responsibilities will include: • Implement and Configure Payroll Processes: Configure the system, test processes, and integrate them into the clients' business environment to ensure they meet the clients' business objectives. • Provide Comprehensive Project Support: Deliver comprehensive support throughout the project lifecycle to achieve client-expected business results. • Develop Functional Design Documents: Write functional design documents that capture business requirements and provide a clear understanding of the solution. • Test and Troubleshoot: Test the application and troubleshoot issues to ensure smooth delivery of payroll processes. • Create Preliminary Reports: Write preliminary level of reports using OTBI to support business analysis and decision-making.

Required education
None
Preferred education
Bachelor's Degree
Required technical and professional expertise

· A positive “can do” approach.

· Proven experience of UK payroll administration

· Commitment to delivering the highest standards of customer care.

· Ability to work in a fast moving, dynamic environment.

· Proven ability to build and maintain strong relationships with customer peers.

· Excellent communication skills

· Good telephone manner

· Good interpersonal skills

· Strong team player

· Good problem-solving skills

· Detailed knowledge of UK payroll legislation

· Knowledge of Data Protection and Information Security regulations

This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personal Security Controls referred to as National Security Vetting (NVS) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV).

Preferred technical and professional experience

· Experience of Oracle HR and Payroll (E-Business or Fusion)

· Experience of Oracle HRMS implementation/ project experience

· Experience of systems support

· Experience of a help or service desk

· Experience of working for an outsource provider.

· Experience of large payrolls

· Experience of reporting tools

· Detailed knowledge of UK HR legislation

· Knowledge of International Payroll legislation

· Experience of working in a team when a new HR & Payroll solution has been implemented.

· Experience of working in a fully managed payroll environment

· CIPP or CIPD qualified.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

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