Global Services Operational Resiliency Project Manager - Senior Associate
J.P. Morgan
Operations
bournemouth, uk
Posted on Mar 25, 2026
Drive global strategic initiatives and ensure compliance as a Project Manager in Operational Resiliency. Lead impactful projects and partner worldwide.
As a Project Manager within Global Services Operational Resiliency team, you will play a pivotal role in driving strategic initiatives and ensuring compliance with global standards. You will drive end-to-end project management, demonstrating ownership and accountability of the entire migration process. You will engage with business partners globally to ensure compliance with established policies and standards, including executing all Inter-Affiliate Service requirements.
Job responsibilities
- Consult with business partners to define and document project objectives, deliverables, identify key stakeholders and project participants
- Partner with project sponsor to help facilitate analytical discussions and provide recommendations based on IAS (Inter Affiliate Services) policy and location strategy execution best practices
- Drive engagement across global business partners to ensure compliance with policies and standards
- Develop and refine project plans, key milestones, dependencies, owners and target dates to provide transparency to stakeholders
- Develop effective presentations & project update materials suitable for stakeholders, business partners and project participants including progress and recommendations/decisions
- Identify, document, clearly organize and manage project risks/issues through resolution, escalating as appropriate with ability to articulate effectively
- Drive the execution of IAS requirements including Onboarding, Scorecards and Annual Recertifications
- Schedule and facilitate meetings, prepare agendas, have a clear purpose, and distribute meeting documentation in advance to enable preparation and participation of key meeting participants
- Distribute meetings summaries and list of actions, hold participants accountable for completion
- Make project-level decisions
Required qualifications, capabilities, and skills
- Relevant experience in financial services in various roles
- Program and project management experience
- Demonstrated ability to structure and scope complex problems, apply a range of analytical tools, gain and synthesize insights and develop solutions; creative thinker with strategic mindset
- Proficient organization and time management capabilities
- Proficient in project management methodology and lifecycle
- Ability to lead, challenge, adapt, and influence without positional authority
- Flexibility to support global business partner engagement
- Client and business partner relationship development skills; communicate effectively to multiple levels of management, both written and verbal
- Proficient with Microsoft Project, PowerPoint, Excel, and Visio
Preferred Qualifications, Capabilities, and Skills
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Proficient with Alteryx
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Join a dynamic team at the forefront of global project management.
