Social Media Project Manager - Associate
Marketing & Communications, Operations
London, UK
We are seeking an Associate to support the integrated Social Operations and Creative Studio capability within Employee Value Proposition & Attraction.
As a Marketing Project Manager – Associate within our Employee Value Proposition and Attraction team, you will contribute to social channel execution, listening, performance optimization, content coordination, asset governance, and Employee Value Proposition & Attraction alignment. This role operates within a data-driven, insight-led model to support effective delivery and continuous improvement.
Job Responsibilities:
- Support social channel execution including publishing, scheduling, and campaign coordination
- Assist in community moderation aligned to brand and risk guidelines
- Track and analyze social performance metrics and prepare reporting dashboards
- Support AI-enabled social listening and identify trends and insights
- Coordinate content development including briefs, timelines, and approvals
- Collaborate with our partners in Marketing and Communications
- Ensure alignment to EVP pillars, personas, and messaging frameworks
- Maintain EVP content playbook, proof-point library and asset repository
- Support end-to-end campaign delivery and cross-team handoffs
- Identify opportunities for optimization and support testing initiatives
- Prepare stakeholder updates and track actions and deliverables
Required Qualifications, Capabilities and Skills:
- Relevant experience in social media, content, marketing, or communications
- Strong analytical and problem-solving capability
- Strong organizational and coordination skills
- Attention to detail and commitment to quality
- Effective communication skills
- Proficiency in Microsoft Office tools
Preferred Qualifications, Capabilities and Skills:
- Bachelor’s degree in marketing or communications is preferred
- Experience supporting campaigns or content production
- Familiarity employer branding
- Exposure to analytics or social listening tools
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Support the execution and coordination across Social Operations and Creative Studio.


