Agent Transitions Project Manager

J.P. Morgan
J.P. Morgan

Operations

bournemouth, uk

Posted on Jun 25, 2026

You will work in partnership with global stakeholders and third party providers planning and implementing strategic market changes that support the delivery of business objectives. Provide an end to end control environment to deliver change at the lowest risk to our clients.

Job Summary

As an agent transitions project manager in Network Management you will lead projects from start to finish. Project managing strategic change initiatives of varying size and complexity across our network of Financial Market Utilities (FMUs). You will drive the full lifecycle, taking events from evaluation through planning to execution—you're in the driver's seat every step of the way. You will make a real impact delivering change that strengthens the infrastructure behind JPMorgan Chase's global operations.

Job Responsibilities

  • Building relationships across line of business internal departments and with the external Financial Markets Institutions and sub-custodians
  • Building and maintaining relationships with Network Managers and Performance Managers to ensure project requirements are delivered on time
  • Understanding and engaging operations on product, legal entity, market, and regulatory driven changes
  • Co-ordination of cross line of business operations teams globally to effect changes and ensuring operational readiness for change events
  • Co-ordination of line of business owned activities including SWIFT testing, account opening, change approvals and client communications
  • Co-ordinating with line of business project managers, Product/Business managers, operations leads and technology leads
  • Acting as an escalation point to senior management for any issues that might impact the project completion
  • Governance and oversight of separate workstreams across multiple lines of business and locations
  • Driving project prioritization within and across CIB lines of business
  • Actively participating in preparing materials for senior governance forums

Required qualifications, capabilities, and skills

  • Experience of executing major, multi-disciplinary and multi-national transformation projects
  • Strong project management skills
  • Knowledge of how to overcome obstacles; negotiate win-win solutions between external and internal clients; and manage relationships and expectations (both ways)
  • Ability to complete work to deadlines with a sense of both urgency and accuracy thorough effective time management including goal setting, planning, prioritizing, scheduling, and monitoring
  • Knowledge of firm’s Cash & Securities products and familiarity with Payments and Cash Management, as well as Securities Services, Markets, and Prime Finance, including operations knowledge and experience
  • Strategic and operational insight into the challenges and priorities faced by the firm; commercial, regulatory, risk, competitive
  • Understanding of the FCA CASS UK client money rules

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Manage strategic change across global FMUs, from evaluation to execution, partnering with institutions and regulators.
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