Trade Support - Associate
Customer Service
London, UK
Posted on Aug 28, 2026
As a Middle Office Trading Services Associate (Bookrunner) in Interest Rates Exotics and Hybrids Middle Office, you support the trading desk by ensuring accurate trade capture, strong lifecycle controls, and timely risk and profit and loss insight. You work hands-on with a wide range of interest rate foreign exchange, and financing products, including complex derivatives, structured issuance activity, and repo. You partner closely with trading, sales support, market risk, valuation, quantitative teams, and operations to reduce operational risk and enable efficient markets activity. You help us deliver a strong control environment while continuously improving processes and reporting.
Job responsibilities
- Control accurate booking of trades in the risk management system
- Verify executed transactions against term sheets, sales recaps, and broker confirmations
- Perform daily reconciliations and investigate exceptions to resolution
- Monitor and manage trade lifecycle events, including rate fixings and other contractual events
- Review confirmation documentation for accuracy and resolve discrepancies
- Respond to trading desk queries on trade details, risk, and profit and loss drivers
- Analyze profit and loss and risk movements, and escalate issues with clear root-cause detail
- Produce risk exposure reporting for control and oversight partners
- Run ad-hoc scenario analysis to support desk decision-making and risk understanding
- Coordinate with downstream partners (settlement, collateral, and finance) to ensure timely processing
- Improve controls and workflows through process enhancements and targeted automation
Required qualifications, capabilities, and skills
- Demonstrated experience supporting trading activity in a middle office, trade support, or trading services environment
- Working knowledge of derivatives trade lifecycle processes, including booking, confirmations, and lifecycle events
- Understanding of interest rate and foreign exchange products, including linear and options-based structures
- Understanding of financing products, including vanilla and structured repo
- Ability to interpret trade economics and explain key profit and loss and risk drivers
- Working knowledge of risk concepts (for example delta, gamma, vega, theta) and how they impact exposures
- Strong control mindset with ability to follow and evidence a defined control framework
- Proven ability to investigate breaks, identify root causes, and drive issues to closure under time pressure
- Strong attention to detail and data quality discipline
- Effective written and verbal communication skills, with confidence engaging trading and control partners
- Working familiarity with regulatory reporting and controls relevant to derivatives markets (for example clearing and trade reporting requirements)
Preferred qualifications, capabilities, and skills
- Experience supporting exotic interest rate derivatives and structured issuance activity
- Experience producing or enhancing risk and exposure reporting for control partners
- Familiarity with scenario analysis and stress testing workflows used by trading desks
- Experience with workflow and data tools used for automation and analysis (for example Alteryx or Python)
- Exposure to model change testing, impact analysis, or validation support activities
- Experience partnering with quantitative, valuation, or model governance teams on control-related deliverables
Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Support an interest rates exotics trading desk with trade capture, lifecycle controls, and risk and profit and loss analysis.
