Market
Cities & Places
Operating Model Strategy Consultant
Jacobs
London, UK
Posted on Dec 19, 2025
At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.
Your impact
➡️ As our Operating Model Strategy Consultant, you’ll play a pivotal role in shaping how businesses deliver transformational change
➡️ You’ll design and implement operating models that go beyond theory—creating practical, actionable frameworks that align people, processes, and systems to achieve strategic goals
➡️ Your work will influence the built environment and infrastructure across the UK, leaving a lasting positive impact
Day-to-day, you’ll:
☑️ Lead client-facing operating model design and implementation projects (85%)
☑️ Engage and pitch to prospective clients to create and win project opportunities (5%)
☑️ Support bid activity by developing solutions and reviewing responses (5%)
☑️ Provide line management and mentor team members (5%)
What’s in it for You?
🏗️ Shape a fast-growing offering: Be part of a team that’s redefining operating model design and implementation
🛣️ Sector flexibility: Work across multiple sectors or specialise — your choice
📊 Impact that matters: Drive change that improves infrastructure and the built environment
📈 Career progression: Advancement is based on readiness and ability, not tenure
📃 Innovative approach: Our operating model closes the gap between design and implementation, delivering real-world results
We Offer
💷 Competitive salary: We offer compensation that reflects your skills and experience
🏖️ 24 days holiday + option to buy a further 10 days
👵 Robust Pension Contributions: We offer enhanced pension contributions up to 10% to secure your future
⚕️ Comprehensive Health Coverage: Single medical cover and Digital GP service, with options to add your partner and family
👶 Family Planning Support: Access to fertility healthcare and family planning services
👨👩👧👦 Enhanced Parental Leave: Enjoy enhanced parental leave pay and free membership to employee assistance and parental programs
4️⃣ Life assurance at 4x your salary
♿ Income Protection: Financial security in case of long-term illness or injury
😄 Wellbeing Hub: Free access to wellbeing apps like Calm and Daily Burn
💼 Professional Development: We cover professional membership fees and provide continuous professional development (CPD) opportunities
😇 Community Engagement: Participate in charity matched-funding, paid volunteering time, and charitable donations
About the Opportunity
Jacobs’ Organisational Effectiveness team partners with clients to define strategy, design operating models, and deliver lasting change. Our approach moves beyond traditional conceptual frameworks to create deliverables ready for implementation. You’ll join a collaborative, resilient team that thrives on solving complex problems and making effective use of resources.
Challenges you’ll tackle:
💵 Working within clients’ resource constraints to find creative solutions to meet their requirements
👨👩👧👦 Developing junior and mid-level staff into operating model experts
⚠️ Navigating ambiguity—client problem statements are often vague, and you’ll help bring clarity
Here's what you'll need
✅ Experience in leading strategy and/or operating model design and implementation projects
✅ Client-facing presence with strong communication skills
✅ Structured problem-solving approach and ability to work through ambiguity
✅ Quantitative and qualitative analytical skills
✅ Effective leadership and collaboration to lead projects and mentor teams
✅ Resilience and persistence to build a pipeline of work
✅ Degree preferred; experience in the built environment/infrastructure sector advantageous
✅ Full-time availability with travel to client sites
🏙️ Jacobs operates a hybrid work environment and a 40 hour working week as standard
🍀 Good luck with your application
#LI-EG1 #LI-HYBRID
Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees.
With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture, and achieve your goals – all at a single global company. Find out more about life at Jacobs.
We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we’re more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here.
Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit https://www.vercida.com/uk/employers/jacobs to view and access our roles.
As a disability confident employer, we will interview disabled candidates who best meet the criteria. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.
We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.
Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.
Locations
| City | State | Country |
|---|---|---|
| London | Greater London | United Kingdom |
