At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Jacobs’ Organisational Effectiveness team creates the conditions for successful delivery by connecting vision, leadership, culture, capability and ways of working to help organisations adapt, perform and sustain results at scale.

Partnering with clients to define strategy, design operating models, and deliver lasting change. Our approach moves beyond traditional conceptual frameworks to create deliverables ready for implementation, solving complex problems and creating real impact.

Working across our three core capabilities: operating model, change & transformation and culture & behaviours, this role offers you the opportunity to work on some of the UK's most significant infrastructure sectors such as rail, water, highways, defence and government, you will directly Influence the built environment and infrastructure across programmes across the UK, leaving a lasting positive impact.

As our Operating Model Strategy Consultant, your remit will include:

• Work closely with infrastructure investor communities to develop and drive operating models that unlock growth, improve operational effectiveness to deliver long-term value across their portfolios.
• Play a pivotal role in shaping how our clients deliver transformational change.
• Navigate ambiguity— bringing clarity to vague client problem statements.
• Define organisational structures.
• Design target operating models (TOMs) that go beyond theory — creating practical, actionable frameworks that align people, processes and systems to achieve strategic goals.
• Develop implementation roadmaps and transition plans.
• Ensure operating model decisions support digital transformation, programme deliverables and milestones.
• Deliver transformation initiatives and organisational change improvement inititiatives.
• Lead client-facing operating model design and implementation projects.
• Work within clients’ resource constraints to find creative solutions to meet their requirements.

Want to be part of a team that will shape a fast-growing offering: Be part of a team that’s redefining operating model design and implementation for infrastructure?

With exposure to consulting, infrastructure, engineering, government, utilities, transport, energy, defence or other complex organisational industries, we would be delighted to hear from candidates with a with a real mix of the following experience, skills and attributes aligned to the following:

• Established experience conducting current-state and future-state operating model assessments.
• Track record in operating model design and implementation projects.
• Solid quantitative and qualitative analytical skills.
• Proven experience in assessing organisational capabilities, operating performance, and governance effectiveness.
• Experience in frameworks such as Target Operating Model (TOM), Lean, Agile, or Six Sigma.
• Collaborative stakeholder engagement skills.

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We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.