Purpose

This role is responsible for establishing and embedding a robust governance, delivery and quality-control framework for the firm’s global website following a technical refresh.

The Website Governance & Delivery Advisor will bring structure, clarity and operational discipline to the management of a large and complex site, ensuring:

• Clear ownership of pages
• Consistent approval and review processes
• Defined quality standards
• Sustainable handover to BAU teams

Your key responsibilities

Website governance framework

• Design and implement a clear governance model for the website, including:
• Page ownership and accountability
• Approval and review workflows
• Content refresh and review cycles
• Quality standards such as page structure and component usage, metadata, tagging, and discoverability
• Define roles and responsibilities between teams
• Page inventory and ownership
• Update and maintain a full inventory of website pages, including ownership and accountabilities
• Define escalation paths for content decisions and disputes

Delivery oversight

• Manage delivery of large volumes of new and updated pages across multiple site areas
• Coordinate work across Sitecore Page Builder resources, content owners and reviewers
• Track progress, dependencies, risks and issues
• Manage communications across the firm and key stakeholders

Operational handover

• Develop clear documentation, playbooks and guidance for BAU teams
• Ensure governance processes are practical, scalable and sustainable
• Support transition from project mode to BAU ownership

Your experience

Essential

• Strong experience in website or digital platform governance
• Proven project management experience in complex, multi-stakeholder environments
• Experience managing large volumes of content or pages
• Highly structured and process-driven approach
• Confidence working with senior stakeholders and business owners
• Excellent organisational and documentation skills

Desirable

• Experience in professional services, legal or regulated industries
• Familiarity with Sitecore environments (governance rather than hands-on use)
• Experience defining BAU operating models post-transformation
• Understanding of content lifecycle management and digital risk

Additional Skills

• Exceptionally organised and detail-oriented
• Confident working at pace in a post-launch environment
• Collaborative and stakeholder-friendly
• Calm, authoritative and pragmatic
• Comfortable introducing structure where it does not yet exist
• Able to balance control with enablement
• Focused on long-term sustainability, not just delivery

The Team

The Channel and Editorial team manages Linklaters’ channel communications, ensuring timely, effective, and high-quality content reaches the firm’s internal and external audiences. The team is responsible for the optimisation of platforms, development of multimedia materials, and provision of analytics that inform firmwide communications strategy. By embedding best practice and operational rigour, the team supports the firm’s narrative and priorities, delivering engaging content and

driving measurable impact across all channels.

Linklaters

Linklaters is a global law firm, providing legal services in 20 countries and through 30 offices

Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.

We look not only for brilliant minds, but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative, efficient, agile, entrepreneurial, and responsible mind-set we aim to bring to every interaction.

Ours is an environment of outperformance. We achieve this not with targets and incentives, but by fostering a positive, supportive, fair, and open atmosphere.

We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team, with a common goal.

What sets us apart

At Linklaters

• We offer a truly global work experience and the opportunity to be involved in strategic projects that drive innovation and shape the future of our business
• We belong to a firm that embodies its corporate social, environment, and governance responsibility commitments
• We remain focused on talent and having the best people which will result in a diverse workforce
• Having got the best people, we want them to feel included, valued and respected so they can perform at their best
• We advocate speak-up culture to empower our people in sharing their voices and an open-door policy to ensure they are listened to
• We invest in custom-fit career paths for our people in line with their talents and aspirations
• We provide agile working solutions to meet the changing needs of our people and our business
• We are committed to people first relationships based on mutual trust, respect, and appreciation
• We support the health and wellbeing of our people, providing a safe space to talk about emotions and mental health with access to expert advice as needed
• We invest in developing leaders of the future who demonstrate emotional intelligence and a passion to discover, coach and develop the talents of others

Technical Skills

This list of duties and responsibilities above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this job. As such, the role may also include the undertaking of additional tasks as required.

Application Policy

Applications and CVs (direct or via agency) are only accepted online via the portal. Queries related to our roles must be directed to the relevant recruitment team and not the partners, practices or stakeholders (lateralrecruitment@linklaters.com for legal roles or ukbtrecruitment@linklaters.com for business team roles).