JOB TITLE: UX Designer – 12 Month FTC

SALARY: £68,160 - £ 74,976

LOCATION: Manchester

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.

What you’ll be doing

• Skillfully craft the end-to-end user experience, bringing together a cohesive journey step by step, creatively using components from a central design system to figure out the right balance of content and UI (User Interface) elements on screen

• Bring designs to life with a choice of prototyping software, such as Sketch / InVision / Figma / Axure / Adobe XD

• Balance business requirements with user needs – you'll be gathering user research and rationale to align stakeholders on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer

• Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience

• Advocate customer inclusion – what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities

Why join us?

Join us and, give us your best and we’ll give you ours. Here, you’ll make a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, amazing workspaces, hybrid working and huge career opportunities-you’ll find them all here.

What we’re looking for?

• Demonstrable experience within User Experience design.

• Strong experience as a UX and visual designer (or possibly from an interactive design background)

• Full ownership of the Interaction Design project

• Excellent prototyping and layout skills which they can articulate clearly to internal customers and development teams

• Comfortable using existing design systems, proactively recommending new ways to improve and extend them to benefit both the project and other designers

• Ability to interpret quantitative and qualitative research, and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights.

• Familiarity working in a complex landscape

• A collaborative mindset to work closely and quickly with a multi-disciplinary team

• Strong ability to see designs through to delivery – communicating with developers and stakeholders to ensure designs meet specifications and can be used by a broad range of users of all backgrounds, ages and abilities.

• Strong advocacy of customer inclusivity and accessibility

• Ability to connect design decisions to wider business goals, demonstrating how great design drives clarity, efficiency, user satisfaction and commercial outcomes.

And any experience of these would be great

• Shaping complex industries such as financial services or automotive, where intuition, regulation and user needs intersect.

• Crafting elegant structures through information architecture, task flows and interaction patterns that simplify complexity for users.

• Contributing to design systems and helping create scalable, reusable patterns that elevate design maturity.

• Facilitating workshops that bring teams together, spark ideas and align people around clear outcomes.

• Mentoring others and helping uplift the wider design community through coaching, guidance and craft.

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you:

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.​

​We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.​

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.​

​We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.​

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Like what you hear? Join us!