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Job Description Summary

Job Description

JOB TITLE: Product Manager - UK Private Banking

LOCATION: Bristol, Birmingham, Edinburgh, Hove, Leeds or Manchester

HOURS: Full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office hubs.

What you’ll be doing

This is your opportunity to shape how lending products support Private Banking customers — improving outcomes, driving growth, and delivering meaningful change across a high‑value portfolio.

You’ll join the Private Banking Propositions team within UKPB Growth, where the focus is on creating and enhancing product solutions that genuinely meet customer needs. In this role, you’ll take the lead on lending products distributed through Private Banking, from shaping strategy and identifying opportunities through to delivery, governance and performance management. You’ll work closely with product manufacturers across the Group to align priorities, influence roadmaps, and ensure propositions deliver fair value and strong customer outcomes.

Alongside lending, you’ll also contribute to the management of wider distributed products such as banking and savings, and support the ongoing development of owned Private Banking propositions including estates and trusts. You’ll use customer insight, behavioural data, complaints and market analysis to understand what’s working, where improvements are needed, and how we can continuously enhance the end‑to‑end customer journey.

As a Product Manager, you’ll drive small‑ to medium‑scale change initiatives end‑to‑end — writing clear business requirements, identifying process improvements, supporting testing, and partnering with delivery teams to land change successfully. You’ll also help develop and execute marketing or growth plans for lending and other UKPB products, working collaboratively with commercial, data, digital and distribution teams. Where required, you’ll coach or line manage Assistant Product Managers or Analysts, providing clear objectives and development support.

Why join us?

We’re transforming at pace. We’re investing billions in our people, data and technology to change the way we meet the needs of our 28 million customers — and we’d love you to be part of that journey.

Essential skills and experience

• 3+ years product management experience within financial services, managing or developing regulated products end‑to‑end

• Demonstrated ability to manage and influence a wide range of stakeholders, including product manufacturers, distribution, commercial teams, legal, risk, data, digital and technology partners

• Strong analytical and problem‑solving skills, with experience using customer insight, data and market analysis to identify opportunities and drive improvements

• Excellent written and verbal communication skills, with experience presenting clearly and confidently to senior stakeholders

• Experience delivering change initiatives end‑to‑end, working closely with delivery or project teams to implement and embed improvements

And any experience of these would be great

• Proven experience working with lending products, including governance, risk oversight, performance management and fair value considerations

• Experience developing or executing product marketing or growth plans

• Exposure to Private Banking, Wealth or High Net Worth customer segments

We know that great talent comes from many backgrounds. Whilst this advert references specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We offer a wide‑ranging benefits package, including:

• A generous pension contribution of up to 15%

• An annual performance‑related bonus

• Share schemes including free shares

• Benefits you can tailor to your lifestyle, such as discounted shopping

• 30 days’ holiday, plus bank holidays

• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.