End Date

Sunday 26 April 2026

Salary Range

£100,105 - £117,770

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

To act as the senior control owner for the COO Business Unit, accountable for maintaining a coherent, compliant and accurate risk and control view across all COO functions.

The role consolidates risks, ensures control ownership clarity, drives remediation of issues, and provides senior level insight to COO leadership.

Unlike the Control Office and 2nd Line Risk, this role owns the business-level risk story.

Job Description

Are you an expert at ensuring complex business areas can operate in a controlled environment and leading remediation efforts where you spot gaps? Our exciting opportunity for a Chief Operating Office (COO) Business Unit Control Senior Manager provides a unique chance to be central to Lloyds Banking Group's growth ambitions. This position is key to ensuring that the COO in Corporate & Institutional Banking upholds a flawless risk and control profile, essential to our world-class operations.

Unlike the CIB Controls Office and 2nd Line Risk, this role owns the optimal design of COO controls and leadership of remediation activities across the COO.

Take responsibility for and upkeep the COO Business Unit Risk & Control Profile

• Act as the single point of accountability for consolidating all risk and control information across the COO.

• Maintain the non-financial risk profile, integrating incidents, issues, actions, and themes seamlessly.

• Convert risk and control information into product themes, as required by the LBG risk management framework.

Control Ownership & Governance

• Serve as the overarching control manager for COO BU controls, ensuring they are defined, assigned, and reviewed.

• Align controls with the relevant roadmaps set out by the CIB Controls Office, strictly adhering to guidelines.

Risk Insight, Materiality Assessment & Management Reporting

• Build and deliver comprehensive risk reporting for BU and COO committees.

• Interpret findings from testing, audit, and risk reviews, providing insightful analysis.

Issue & Action Plan Management

• Coordinate the remediation of issues, ensuring their timely closure.

• Partner with the Control Office, Audit, and 2LOD to ensure action plans align with all relevant policies.

Risk Integration Across COO Functions

• Consolidate themes from Markets Ops, Client Ops, Strategic Enablement, and CIB Platforms.

• Provide early-stage risk input into transformation and operational change initiatives.

Business Resilience Alignment

• Ensure resilience themes are reflected in the BU risk profile, maintaining our ambitious standards.

We are looking for a candidate with a proven track record in control operation, outstanding analytical skills, and the ability to successfully implement complex control frameworks. Your expertise will help CIB grow and deliver more for our clients.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.