End Date

Thursday 23 April 2026

Salary Range

£40,824 - £45,360

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

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Job Description

JOB TITLE: BM Solutions - Telephone Business Development Manager (Open)

SALARY: £40,824 - £45,360

LOCATION(S): Birmingham

HOURS: [Full-time/Part-time]

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.

*We have 3 positions to fill - 2 permanent and 1 secondment

What you’ll be doing

An exciting and rare opportunity has arisen to join the UK's largest Buy-to-Let mortgage lender, BM Solutions, in our Intermediaries Business Development team in our prestigious Colmore Row office, Birmingham. Develop your skills, build on existing expertise and gain valuable knowledge in a vital sector of the UK mortgage market.

Intermediaries is a fast-paced, exhilarating environment where we set ourselves high standards to deliver excellence across the market. Our diverse business receives industry acclaim and recognition for its standout performance and support of the mortgage & housing market.

As a Telephone Business Development Manager, you'll be joining our dynamic business development team supporting the BM Solutions brand. In addition, you'll be working in partnership with one or more of geographically aligned Business Development Managers, supporting a portfolio of brokers with all their buy-to-let mortgage needs and queries.

You'll gain from exposure and experience to a full range of brokers and intermediary products with the aim that this role becomes an effective training ground for future Business Development Manager roles in BM Solutions or across our wider brand portfolio.

Key responsibilities...

• Provide dedicated support to one or more Business Development Manager areas; you’ll pro-actively manage the day to day management of a designated portfolio of broker relationships, building and strengthening strong external relationships across a defined geographical patch through various comms channels e.g. telephone, Teams and email – tailoring your approach to the customers need and preference.
• Work closely with the geographically aligned Business Development Manager to find opportunities in the existing portfolio and in the wider market. Through pro-active and robust interactions, you’ll develop business leads and introductions, as appropriate, in order to develop and maximise business opportunities for increased income and growth for BM Solutions.
• It's vital you're able to understand how to utilise management information to develop purposeful business relationships and grow market share.
• You’ll collaborate with the wider Telephone Business Development team in BM Solutions and across our other brands to share standard processes, successes and maintain a culture of ongoing development and personal growth.
• Keeping track of risks within the intermediary mortgage market is key too, so that you can educate intermediaries in how to identify & overcome existing and emerging risks.
• Excellent organisational skills and effective personal time management are crucial for this role.

Why join us?

From building a truly sustainable business to creating a place where people love to work, we’re looking for colleagues who are up for the challenge, who love to push boundaries and can make change happen. Sound like you?

What we’re looking for?

• 2+ years of Mortgages experience (C-MAP qualification is desirable but not compulsory)
• 2+ years of Relationship Management
• Excellent Organisational & Effective Time Management Skills
• Communicates Effectively
• Be Results Driven
• Resilience

And any experience of these would be great..

• Collaboration
• Business Insight
• Data Analysis

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you!

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.​

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.​

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready to make an impact? Apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.