Description:

As a Graduate Onboarding Analyst, you will be the "first impression" of LMAX Group for our institutional and professional clients. This role sits at the intersection of Compliance, Sales, and Broker Operations, requiring a blend of analytical rigor and high-touch communication.

Responsibilities:

• Perform thorough KYC checks, including identity verification, background checks, risk assessments, and sanction screening.
• Ensure a smooth, timely, and positive onboarding experience while maintaining a high standard of compliance.
• Work with the Compliance team to flag high-risk clients and manage escalations or complex cases.
• Serve as a primary point of contact for clients during the onboarding process, guiding them through the KYC requirements and addressing any questions or concerns.
• Assist clients in submitting the correct documentation, ensuring that all required paperwork is collected and submitted in a timely manner.
• Ensure all KYC records are securely stored and accessible for audit and reporting purposes.
• Work closely with Sales, Product, and Customer Success teams to ensure smooth handoffs and alignment across departments.
• Handle client inquiries, issues, and escalations, ensuring timely resolution while maintaining a positive experience.
• Ensure all client information is entered into the KYC systems accurately and timely.

Requirements:

• A Bachelor’s degree in Finance, Law, Business, or a related field (2:1 or higher).
• A keen interest in (or academic exposure to) AML, FATF, and FinCEN regulations.
• Any foundational certifications in compliance (e.g., ICA or ACAMS) are a significant plus but not mandatory.
• Strong analytical skills and attention to detail, with the ability to assess risk and perform due diligence effectively.
• Excellent communication skills, able to explain complex KYC requirements to clients and internal teams.
• Ability to manage multiple clients and priorities simultaneously, ensuring all deadlines and compliance standards are met.
• Problem-solving skills, with the ability to navigate complex KYC cases and escalate appropriately.

Benefits:

• 25 days of holiday
• Bonus
• Pension contribution
• Private medical, dental, and vision coverage
• Life assurance
• Critical illness cover
• Wellness contribution program with access to ClassPass
• Plumm Platform
• Five volunteering days
• Give as You Earn initiative
• Learning and development programs
• Electric Vehicle Scheme
• Cycle to Work Scheme
• Season Ticket Loan