Tech Lounge Support
PWC Uk
What your days will look like:
Provide face-to-face support to resolve hardware and software issues, ensuring accurate documentation in ServiceNow.
Deliver one-to-one and group training sessions to help colleagues get the most from their technology.
Promote self-service tools, automation, and digital guidance to reduce repeat issues and improve efficiency.
Collaborate with PwC teams on new technologies, supporting rollouts and contributing to continuous service improvement.
This role is for you if
You are passionate about technology, innovation and delivering a great customer experience.
You have some experience in a practical IT support role
You have an interest in troubleshooting technology issues (Windows, MacOS or iOS), and a willingness to learn.
You are keen to work in an environment that values proactive problem solving, continuous improvement, and knowledge sharing.
You thrive in a collaborative team environment and are flexible to work across PwC offices.
You are fluent in English and legally authorised to work in the UK.
What you’ll receive from us:
No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.
We offer a range of benefits including empowered flexibility, private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
